SET Solutions will work with your utility management to develop the distribution operator position. Once the job structure is identified a training program will be developed under the direction of management to ensure employees have the knowledge and skills to safely operate the distribution system.

Development will include a thorough review of the System Operator job descriptions to ensure all job functions have been identified. Next, tasks required for each job function will be identified and a structured plan developed to ensure operators are trained to perform each task. Tasks could have multiple layers of required training to ensure the operator has a good foundation and thorough knowledge.

 System Operators must understand how the technical systems in the office relate to field equipment and to employees working on this equipment. To gain system knowledge, a structured process will be developed to ensure academics, hard skills and on-the-job training meet job requirements.